Captain Mike Penn, POW, Inspirational Speaker and Motivational Speaker
Will Make Your Next Event A Spectacular Success!

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Captain Mike Penn's Programs

Leadership | Teamwork | Customer Service | The POW Story



Captain Mike Penn's PREMIER LEADERSHIP keynote Speech will cover great leadership techniques, innovations, relationships, strategies and results.

Southwest Airlines Chief Pilot and professional public speaker, Mike Penn, will present traits of every successful leader along with their conviction of caring and giving, not taking and greed. Inspirational keynote speaker Mike Penn will present how effective leaders develop their trust, abilities, effectiveness and charisma.
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The Prisoner of War Story Former Fighter Navy pilot Mike Penn was flying his 75th combat mission over North Vietnam when his A-7 Corsair II was struck by a surface-to-air (SAM) missile and the aircraft went down east of Hanoi. The date was August 6, 1972 Click here to read Mike Penn's Story and watch the video


Mike Penn

Captain Mike Penn’s GREAT TEAMWORK keynote presentation is designed to show how the culture of excellence, and personal leadership, inspires Great Teamwork, and the result is increased team morale, productivity and long-term success.


Mike Penn

Mike Penn uses great teamwork examples and stories, from his experience as a U.S. Navy Fighter Pilot, commercial airline pilot and Chief Pilot for Southwest Airlines, plus as a husband, father, grandfather and community member. Click here to read more about Mike Penn's Great Teamwork Keynote Speech and watch the video

SWA

Captain Mike Penn’s OUTRAGEOUS CUSTOMER SERVICE keynote will answer the magic questions like:

How do you deliver great customer service consistently?

How do you inspire people to make it a way of life?

How do you promote customer service in your culture, marketing, and brand?

Mike Penn’s keynote presentation is a truly inspirational message with purpose, and from the heart. Our people at Southwest Airlines are our single greatest strength and most enduring long term competitive advantage. When other companies get this, it changes their culture, mission, and purpose, and improves their customer service, and bottom line.

Mike will demonstrate how the Mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride and Company Spirit.

Click here to read more about the Outrageous Customer Service Keynote Speech and watch the video.

Please contact American Speakers Bureau directly, for more information. Thank You!

Mike Penn

Mike Penn POW

SWA

 

 

 

 

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