Meagan Johnson - Programs

"This job sucks!" Says Casey, a 21-year-old part time customer service representative.
"Ugggh! I don't think they could make this job any more boring if they tried." Says Shea, a 19-year-old hourly employee at an electronics firm.
"I really wanted to go out tonight. I may just tell them to stick it and quit if they don't give me the night off." Says Dylan, a 17-year-old server at a local restaurant.
These are the comments from the members of the NMG (New Millennium Generation), the 72 million people born after 1980. They are the second largest generation in our country and they are leaving managers scratching their heads over just how to manage, train, and motivate this new generation and still retain their own sanity.

HOW YOU ZAP THE INVISIBLE GAP BETWEEN GENERATIONS IN THE WORKPLACE Right now is an exciting time. We have four generational flavors in the work-place at the same time:

• The Traditional Generation - raised in the Great Depression, listening to Fred Allen
• Baby Boomers - raised during Viet Nam, watching Ozzie & Harriet
• Gen Xers - raised in single parent homes, imitating Beavis & Butthead
• New Millennium - raised on the internet, living in Southpark

If you do not understand these examples then you definitely need to ZAP THE GAP!

Each generation has very unique wants, needs and desires. With each generation, there is an opportunity to get new perspectives and learn fresh ideas. With each generation, there is an opportunity to grow frustrated, upset and angry, and have a disaster on your hands. You must learn to tap into their motivation in order to realize their potential.

Here is why audience members like "ZAP THE GAP!"

• They learn something about themselves and their generations.
• They learn about their own kids' generations.
• They learn about their co-workers', employees' and customers' generations.
• Most important, they learn what to do with the different generations.

Find out for yourself why Meagan was ranked one of the most memorable speakers at the Illinois Movers' and Warehousemen's 2006 convention.

Zap The Gap 60 - 90 minutes